The Commerce Commission is set to file criminal charges against The Warehouse following concerns over the safety of a children’s toy. The charges relate to the “Roo Crew Take-Apart Vehicle Toys,” which have been identified as posing a choking hazard to young children.
Photo courtesy: thewarehouse.co.nz
The Commission has stated that these toys do not comply with established product safety standards, specifically highlighting that they contain small parts that can detach during play, increasing the risk of choking for children.
“Businesses must ensure that the products they supply comply with legal requirements and are safe for the intended user—particularly toys for small children where the consequences of unsafe toys can be dire,” Commerce Commission principal compliance adviser Grant McIntosh said.
“Businesses cannot avoid their responsibility under the Fair Trading Act by simply labelling toys for children over three if the toy is designed or marketed for use by younger children,” he added.
The Warehouse executive general manager merchandising Tania Benyon responded, saying the company was “disappointed” by the Commerce Commission’s decision to conduct legal proceedings, “especially given our full cooperation since they raised this matter with us in 2023 and the fact that we immediately removed the item from sale as soon as issues were raised.”
“The Roo Crew Take Apart Vehicle, while compliant with all safety standards and clearly labelled and marketed for ages three and over, is no longer sold in our stores as a sign of how seriously we take product safety.”
Benyon said The Warehouse has issued a voluntary recall for the product and is currently evaluating the next steps and exploring legal options regarding the matter.
They are also urging anyone who may have bought the item to return it to their local store for a full refund. No receipt or proof of purchase was required.
