2degrees has confirmed it will begin switching off 3G services from December 14.
2degrees first announced plans to decommission its 3G network back in July 2023. The shutdown will fully retire 3G services, shifting Kiwi mobile users onto the superior 4G and 5G networks.
3G services on about 100 sites—part of the Rural Connectivity Group network—will be decommissioned this month.
“3G usage on RCG sites is actually rather small, with most people connecting via 4G, so the impact to anyone still using 3G to connect in those areas is likely to be minimal. We have been urging customers to get ready for this shutdown, and the time to take action is now,” 2degrees chief executive Mark Callander said.
Callander noted that customers can text ‘3G’ to 550 for details on their phone’s 4G compatibility, including links for further info if upgrades are needed.
“We have been repeatedly communicating with all impacted customers, but human nature being what it is, some people will be waiting until the last minute to upgrade an old device,” he said.
“Please check your device, and replace it if you need to.”
“3G is an old technology now, and it’s being closed down internationally. The next generation of mobile services – 4G and 5G – are designed for modern mobile use, whether that’s streaming, video calls, or running multiple apps and programmes all requiring data.”
“Modern networks need to be faster, more resilient, and more sustainable. 3G simply can’t deliver the performance New Zealand now relies on. By retiring this legacy technology, we can focus on strengthening and expanding our 4G and 5G networks, which carry the vast majority of today’s mobile traffic.”