More than 100 U.S. Congress members have urged Starbucks to restart negotiations with Workers United, the union representing its baristas. Letters sent to CEO Brian Niccol on Monday came from both the Congressional Labor Caucus and a Senate group led by Senator Bernie Sanders.
The union plans a strike in 25 cities starting Thursday, coinciding with Starbucks’ “Red Cup Day,” a major event for holiday sales. The Senate letter said, “It is clear that Starbucks has the money to reach a fair agreement with its workers,” highlighting Niccol’s $95 million compensation package.
Workers United, established at Starbucks in 2021, claims to represent over 12,000 employees, though Starbucks disputes the figure, estimating 9,500 union members.
Last week, 92% of union members authorised an open-ended strike to demand better wages, hours, and resolution of unfair labour practice complaints. Contract talks have been stalled since late last year, with both sides blaming each other but expressing willingness to negotiate.
Michelle Eisen, union spokesperson, said, “If Starbucks keeps stonewalling, they should expect to see their business grind to a halt. The ball is in Starbucks’ court.”
Starbucks responded that it offers “the best job in retail” with over $30 an hour in pay and benefits, noting the union represents only 4% of its workers. Spokesperson Jaci Anderson said, “If they’re ready to come back, we’re ready to talk.”
Sara Kelly, chief partner officer, added, “We reached more than 30 tentative agreements” and remains open to negotiations if the union returns.
This dispute has drawn wide attention amid broader debates on workers’ rights and unionisation in the retail sector.