Amazon has introduced innovative AI-driven technology to boost its delivery and warehouse operations. Central to this is the launch of smart glasses for delivery drivers, which offer a hands-free, heads-up display to improve efficiency and safety.
These glasses incorporate AI, cameras, and sensors to scan packages, provide turn-by-turn walking instructions, and capture proof of delivery—all without needing to use a smartphone.
Activating automatically at delivery points, they assist drivers in finding parcels inside vehicles and navigating complex locations like apartment blocks and business premises. A controller in the delivery vest manages the glasses, which also support prescription and transitional lenses.
Trials are underway in North America, with plans for broader deployment. Future versions are expected to feature “real-time defect detection” to alert drivers to misdelivered packages, hazard detection, and light adjustment for low-visibility conditions.
Alongside this, Amazon revealed Blue Jay, a robotic arm system that can pick, sort, and consolidate items in warehouses, replacing multiple stations with a single compact unit. Tested in South Carolina, Blue Jay is designed to reduce repetitive manual labour and boost efficiency.
Additionally, Amazon is piloting Project Eluna, an AI assistant for warehouse managers that analyses data to predict bottlenecks and optimise resource allocation, easing decision-making during busy operations.